Role Summary The Client Engagement Manager is responsible for owning and leading client relationships while overseeing day‑to‑day delivery across fund accounting and reporting engagements. Working closely with senior leadership, this individual manages internal teams and ensures the accuracy, timeliness, and quality of financial outputs, while serving as a primary point of contact for clients.
Engagement Manager
Overview
This role sits within a specialized firm that delivers fund administration and operational support to private investment managers, including buyout, venture capital, real estate, and multi‑strategy vehicles. The platform also partners with emerging sponsors to support fund launches, while helping established managers scale operations and reporting across individual funds or full fund complexes.
Key Responsibilities
• Serve as the primary relationship manager for assigned client engagements
• Maintain regular communication to stay informed on fund activity and evolving client needs
• Balance client priorities, staff allocation, and overall engagement efficiency
• Oversee fund accounting processes, including capital account maintenance and financial reporting
• Coordinate and manage audit and tax workflows with external providers
• Review and approve client and investor communications for accuracy and completeness
• Support new client onboarding, proposal development, and broader business development initiatives
• Provide coaching, mentorship, and performance feedback to junior team members
Qualifications
• Bachelor's degree required; coursework in accounting, finance, or economics strongly preferred
• EXPERIENCE WITH SBIC FUNDS IS REQUIRED*
• Minimum of 2 years' experience in public accounting or a comparable environment
• At least 2 years of experience supporting private equity or venture capital funds,eitherin‑house or through a fund administrator
• Alternatively: prior experience at the manager level within a public accounting firm
• Working knowledge of partnership accounting within private investment structures preferred
• CPA designation strongly preferred
• Strong proficiency in Microsoft Excel, Word, and Outlook
• Familiarity with general ledger or accounting platforms preferred
